Articles Search Results

  1. Disabling the WYSIWYG Editor   Purpose: To explain how disable the WYSIWYG Editor by default in the NRO Admin Panel. Useful for website developers who prefer to paste code from other sources or edit the HTML code manually.   Solution: Select System (horizontal ... Read More
  2. Using Spell Check The WYSIWYG Editor in NRO is tinyMCE, but it does not come with Spell Check.   If you are using Internet Explorer, there is a spell check button, but it requires that you download and install a browser plug-in called ieSpell.   If you are u... Read More
  3. Adding Promo / Discount Reminder to Checkout Overview: This article will discuss how to use static blocks and widgets to create a reminder on your checkout page for customers.   Creating the Static Block The first step to creating the reminder is to build the content. This will... Read More
  4. Adding New Pages to NRO Purpose:   To show how you can add an extra pages to NRO.   Solution: Select CMS (horizontal top menu) / Pages. Click Add New Page in the top right corner. On the Page Information section, Give the new page a Page T... Read More
  5. Creating Newsletter Templates Purpose: To explain how to create a newsletter template.  You can create and save as many of them as are required.   Solution: Select Newsletter (horizontal top menu) / Newsletter Templates to display a page listing any previ... Read More
  6. Content Only Category Landing Pages Overview: This article will discuss how to create content only category pages in your NRO store. Setting Up the Category in Counterpoint Since categories and links cannot be manually created in the top navigation where categories reside, t... Read More
  7. Displaying the Thawte seal on your website Who is Thawte?Thawte is the name of the company that provides us with our SSL certificates. Your store's SSL certificate helps establish a layer of comfort and trust between your storefront and your customer. To learn more about SSL certificates... Read More
  8. Creating an Ecommerce Category Structure OVERVIEW To show you how to setup successful ecommerce categories for NRO. We recommend that you start with a small group of your bestā€selling items, and then continue to add more items later. The sooner your store is up and running, the sooner ... Read More
  9. Create Custom Navigation Menu Using Celebrity Theme - Menu Link Block Summary: This article assist in creating a custom navigation menu using the Celebrity Theme - Menu Link static block. Solution: WARNING: The script listed in this article requires basic knowledge of HTML to replace snippets of code ... Read More
  10. Applying a background image Purpose: To explain how to apply a background image.   Solution: It’s possible to add a page background via CSS. Let’s say you wanted to change the light gray background of the Celebrity theme to use a background texture image (... Read More
  11. Applying Custom Styles to Your Store Purpose: To explain how to upload an image to use as the background image on your site.   Solution: It’s possible to add a page background image via CSS. Let’s say you wanted to change the light gray background of the Celebrity t... Read More
  12. Rich Formatting Editor FAQ Purpose: To answer the most Frequently Asked Questions, in regards to the WYSIWYG editors available throughout the NRO Admin Panel.   Solution: What is the Rich Formatting Editor? This is the Web-page editing tool that comes up whe... Read More
  13. Working with the Celebrity Theme   Overview A theme defines the overall look and feel of your NCR Retail Online (NRO) website. Themes control all visual aspects of your website, including CSS and template-level images, as well as many functional aspects of your website, includ... Read More
  14. How can I use Flash files in NRO?   Purpose: To explain how to upload alternative files, such as flash files, javascript files and css files into NRO.   Solution:Extra files, such as flash, can be uploaded into CMS > Images & Other files.  You can then link to y... Read More
  15. How do I add a Category Banner / Image Overview: This article will discuss two different ways in which to add a Category Image or Banner via NCR Counterpoint or by use of Static Blocks from within the NRO Admin Panel.   Adding a Category Image or Banner Category images can be ver... Read More
  16. Understanding Top Level Navigation The drop-down navigation across the top of your website is primarily driven by the categories as defined in your NCR Counterpoint system. In addition to the categories, you can easily add a Home link at the beginning (System / Configuration / Theme... Read More
  17. Why are there characters at the end of my URLs? Summary: This article will explain how to disable the tracking attribute on the AddThis code provided in the Product Schema static block. Solution: If you look at your storefront and see a strange alpha tag on the end of your item detail ... Read More
  18. Adding Documents or PDF files to Product Pages Summary: Sometimes it is necessary to add files to a product page.  This is useful for providing User Guides, Product Documentation or other downloads for each specific product. Solution: The best way to add files to a produc... Read More
  19. Extra Requirements for Credit Card Processing Accounts Summary: Some Credit Card Processors require certain kinds of information be prominently displayed throughout your site. This KB article will explain what some of those requirements are and suggestions about how they can be implemented. So... Read More
  20. Change The New and On Sale Banners For Your Item Images Summary: Instructions for adding a custom style sheet that will allow you to change the new and on sale banners on your products. Solution: WARNING:This style sheet is only for use with NRO sites that are responsive. If you are uns... Read More
  21. Adding More Social Media Icons to the Footer Summary: By default, the Celebrity theme includes several social media icons in the Informative footer, including Twitter, Facebook, Google +, and Mail. Depending on whether you choose the Light or Dark theme style (System / Configuration / NCR /... Read More
  22. Image Does Not Appear in the Editor Window   Purpose: To explain why some images will not show up in the editor window after you have selected an image from the "browse" option.     Solution: 1.  When you first click on the insert/edit image icon to insert an image, it ... Read More