Retail Hosted Apps: Help Center

For NCR Retail Online (NRO), CPOnline, and NCR Customer Connect

Emergencies includes entire site is down, customers can't check out, etc.

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Technical Support

CONTACT US
Ask A Question: support.retailapps@ncr.com
Hours: Mon - Fri 8am to 6pm (Eastern)
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NRO Online Help: Knowledge Base
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NCR Customer Connect Training Videos
Added on Tue, Oct 31, 2017 at 3:14 PM
Counterpoint data not uploading to Customer Connect
Added on Tue, Jun 6, 2017 at 11:45 AM in Alerts
Setting up Two Factor Authentication
Added on Mon, Jun 5, 2017 at 3:53 PM in Alerts
Free Shipping for A Set Number of Particular Items
Added on Wed, Jan 4, 2017 at 11:53 AM in Alerts
After Changing Only X Threshold Items Are Missing From Site
Added on Wed, Sep 28, 2016 at 3:08 PM in Alerts
How do I close my NCR Retail Online Store?
Added on Wed, Sep 14, 2016 at 11:10 AM in NRO Online Help
Credit Card Validation Error Messages In SecurePay
Added on Fri, Sep 2, 2016 at 2:00 PM in Payment