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Broken image slide in slideshow
Added on Fri, Aug 7, 2015
Summary: When adding a new slideshow image the slide image appears broken in the NRO Admin Panel and does not appear in the slideshow on the storefront. This issue is caused by the presence of spaces or special characters in the image... Read More
CMS Block not displaying
Added on Thu, Sep 1, 2016
Summary: CMS Static Blocks can be used throughout the site to display design work, information, images, etc.  With recent updates made to the NRO sites, sometimes these blocks may not show up.  This is caused by the CMS Block needing to... Read More
How can I get a list of all items with missing images?
Added on Fri, Aug 7, 2015
Summary: NCR Retail Online makes use of an Enhanced Product Grid that allows you to show or hide various columns to provide more information about the items on your site. One of these columns is the Thumbnails column. You can sort by this column to... Read More
How can I change where alternate or more views of my swatches appear?
Added on Fri, Sep 18, 2015
Summary: You can now select whether the "More Views" option in the image gallery for gridded (configurable) products appears above or below the swatch / attribute-specific image.    Solution: Merchants can now select where the... Read More
Can flash files (.swf) be used as an item image
Added on Fri, Jul 6, 2012
Purpose: This article will answer the question, "Can I use flash as an item image?"   Solution: NRO only supports .gif, and .jpg for item and category images. You can use .swf images in the content areas of your pages (Home Page, Company... Read More
Change The New and On Sale Banners For Your Item Images
Added on Fri, Feb 5, 2016
Summary: Instructions for adding a custom style sheet that will allow you to change the new and on sale banners on your products. Solution: WARNING:This style sheet is only for use with NRO sites that are responsive. If you are... Read More
How can I have NRO pre-select an attribute / swatch image rather than use the base item image.
Added on Fri, Sep 18, 2015
Summary: NRO offers a new option to have the system auto-select the first in-stock option in the first drop down menu and have the appropriate image swapped into the main image view. Solution: The default functionality of NRO is to... Read More
Flushing the NRO Image Cache to update item Images
Added on Mon, Jun 22, 2015
 Summary: Provides merchants an understanding of what needs to happen when using the System / Cache Management / Flush Catalog Images Cache button.  If item images are not displaying the new uploaded images, the Image Cache may need to be... Read More
Removing Thumbnail Images from the Item Detail Page
Added on Tue, Jul 3, 2012
Purpose: To explain how to remove the small thumbnail image from the item detail page.    On the item detail page, if you have multiple product images, you likely want the small thumbnail images to display below the main image so... Read More
Adding Item Images
Added on Wed, Nov 18, 2015
Summary: This article will discuss how to add basic item images to your NRO site.  Populating your NRO store with high-quality product images can make a big difference in whether shoppers purchase items from you or from someone else. ... Read More
Optimizing Your Item, Category and Storefront Images
Added on Mon, Jun 11, 2012
Purpose:   This article will explain how to optimize images for the web. It's important to optimize all content available through your NRO storefront. Not only will this preserve your bandwidth, but optimizing your content will make your... Read More
Adding More Social Media Icons to the Footer
Added on Tue, May 31, 2016
Summary: By default, the Celebrity theme includes several social media icons in the Informative footer, including Twitter, Facebook, Google +, and Mail. Depending on whether you choose the Light or Dark theme style (System / Configuration / NCR /... Read More
Applying a background image
Added on Mon, Oct 15, 2012
Purpose: To explain how to apply a background image.   Solution: It’s possible to add a page background via CSS. Let’s say you wanted to change the light gray background of the Celebrity theme to use a background texture image ... Read More
Adding Alternate Item Images
Added on Fri, Oct 12, 2012
Purpose: To explain how create multiple images for an item. Changing the Image for Different Colors (items that are gridded in Counterpoint) NRO:Catalog (horizontal top menu)/ Manage Products / [open an item] / Images You can assign cell... Read More
Working with the Celebrity Theme
Added on Thu, Sep 13, 2012
  Overview A theme defines the overall look and feel of your NCR Retail Online (NRO) website. Themes control all visual aspects of your website, including CSS and template-level images, as well as many functional aspects of your website,... Read More