Category Articles RSS Feed
Setting up Two Factor Authentication
Added on Mon, Jun 5, 2017
As part of our ongoing effort to ensure the safety and security of your site and customers, we will be introducing Two Factor Authentication to your Admin login forms. Please follow the steps below to configure the Google Authenticator or WinAuth... Read More
Minimum Requirements for NCR Retail Online
Added on Fri, Sep 28, 2012
In order to effortlessly integrate your NCR Counterpoint data with NCR Retail Online (NRO) you must meet the requirements below. If your version of NCR Counterpoint or Operating System is unsupported, contact your Administrator or Counterpoint... Read More
Preparing Item Information
Added on Fri, Dec 21, 2012
Preparing Item Information This article will provide a high level overview for defining item information that will be published to NCR Retail Online (NRO). For more detailed setup information, follow this link to access the KB article titled, ... Read More
Setting Up Matrix Rates
Added on Thu, Mar 21, 2013
Overview: To explain how to set up matrix rates as a shipping option in NRO. Matrix Rates allow you to set up flat rate shipping for multiple shipping methods. There are 3 types (conditions) of information you can use to regulate your shipping.... Read More
Ecommerce Template Customer
Added on Wed, Apr 17, 2013
Overview: To explain how to create a template ecommerce customer in NCR Counterpoint to be uploaded to NRO. This template ecommerce customer will be used by NRO as a host to pass customer information to NCR Counterpoint. Creating the Customer... Read More
Creating and Importing 301 Redirects
Added on Mon, Aug 19, 2013
Overview: This article will discuss how to create 301 redirects from CPOnline and import them into NCR Retail Online.   Creating and Importing 301 Redirects Merchants coming from CPOnline Merchants coming from other ecommerce products ... Read More
NRO Connection Configuration Instructions
Added on Wed, Sep 19, 2012
Navigate to C:\Program Files (x86)\Radiant Systems\Integration Agent\Bin\NROIntegration and click on NROConnectionConfig.exe. The NRO Connection Config window appears. Enter the Website URL, User ID, and Password then... Read More
Creating an Ecommerce Category Structure
Added on Fri, Dec 21, 2012
OVERVIEW To show you how to setup successful ecommerce categories for NRO. We recommend that you start with a small group of your bestā€selling items, and then continue to add more items later. The sooner your store is up and running, the sooner... Read More
Ecommerce Controls
Added on Tue, Sep 11, 2012
Overview: The Ecommerce Control settings enables ecommerce capabilities in Counterpoint and control various defaults and settings for items, customers, orders, shipping methods, and more. This document includes field-by-field details of... Read More
Integration Agent Installation Instructions
Added on Fri, Sep 14, 2012
Overview The Integration Agent (IA) allows you to leverage your NCR Counterpoint data with NCR Retail Online (NRO). During the install, a new service is added along with several files and folders. Prior to installing the IA, verify you meet the... Read More
Ecommerce Tips & Techniques
Added on Mon, Aug 6, 2012
Overview As the ecommerce industry has grown, so have the techniques used by successful online stores to attract potential shoppers and convert them to buyers. NCR Retail Online (NRO) makes it easy for you to create a highly successful online... Read More