Category Articles RSS Feed
How Do I Make the ’celebrity_menu_link’ Link to a Page?
Added on Wed, May 29, 2013
Edit the Block Title of celebrity_menu_link to include HTML, such as <a href=locations style="cursor: pointer; cursor: hand;">Locations</a>. This makes the top-level link function like the other page links and changes the cursor to a hand icon... Read More
How do I hide a category or subcategory from the Navigation menu?
Added on Mon, Feb 15, 2016
Summary: This article will explain how to suppress the visibility of a category or subcategory from the main navigation menu located across the top of your storefront. Solution: This solution will not remove the category or... Read More
CMS Block not displaying
Added on Thu, Sep 1, 2016
Summary: CMS Static Blocks can be used throughout the site to display design work, information, images, etc.  With recent updates made to the NRO sites, sometimes these blocks may not show up.  This is caused by the CMS Block needing to... Read More
Removing unused or disabled categories
Added on Wed, Sep 16, 2015
Summary: Perhaps you removed a few categories from NCR Counterpoint that you no longer needed or completely changed your layout and created a whole new category structure.  No matter the reason, having too many disabled or unused categories can... Read More
Setting Up A Custom Mapping File
Added on Thu, Mar 17, 2016
Summary: This article will show you how you can set up your data for a custom mapping file after the customization has been delivered. If you are interested in ordering the custom mapping file or what it is, you can click HERE to find out more. ... Read More
How to embed a video on a category page
Added on Tue, Jun 9, 2015
Overview: This article will explain how to embed a video on a category page using static blocks. Using static blocks to embed a video on a Category Page When embedding a video on a category page the video will need to be hosted. Videos can be... Read More
How to hyperlink a graphic to a specific category.
Added on Fri, Sep 21, 2012
Purpose: To explain how to hyperlink an image in the storefront (that isn't an item image or a category image) to a specific URL.   Solution: In your online store, navigate to the desired category. Copy the resulting Web address.... Read More
How do I assign an item to multiple categories?
Added on Fri, Sep 21, 2012
Purpose: To explain how to assign an item to multiple categories.   Solution: Counterpoint / Inventory / Items / [pull up item] Click Ecommerce tab Click "Edit categories" button Add, remove, or re-order category assignments as... Read More
How can I change the page title for my category pages without actually changing the label that shows up on the navigation?
Added on Thu, Oct 18, 2012
Purpose: To explain how to change the page title for  category pages without actually changing the label that shows up on the navigation?   Solution: Select Catalog (horizontal top menu) / Manage Categories. [select... Read More
How can I control the display order of my categories?
Added on Fri, Sep 14, 2012
  Purpose: To explain how to change the display order of the ecommerce categories.   Solution: In Counterpoint, go to Setup / Ecommerce / Categories.  Select the applicable category to move and use the Move Up and Move... Read More
How do I bulk deactivate ecommerce items in NCR Counterpoint that have no ecommerce category assignment?
Added on Wed, Sep 19, 2012
Purpose: To explain how to run an NCR Counterpoint SQL script that will uncheck the Ecommerce flag on the item record in NCR Counterpoint: Inventory / Items.   Solution:This script will turn ecommerce off for any item that is checked... Read More
Deleting Categories / Subcategories from NRO
Added on Tue, May 29, 2012
Purpose: This article explains how to completely remove ecommerce categories from the NRO storefront. Solution:   Categories can be published from Counterpoint, as well as, configured directly in NRO.     If... Read More
How do I change the display order of the categories in my storefront?
Added on Tue, Sep 11, 2012
  Purpose: To explain how change the order the ecommerce categories display in the NRO navigation menu.   Solution: The ecommerce category display order is changed in Counterpoint and then published to NRO. In Counterpoint, go... Read More
Changing the Browser Title Bar for Category Detail Pages
Added on Fri, Jul 6, 2012
Purpose:   This article details how to change the category information that displays in the browser Title bar.   Solution: Select Catalog (horizontal top menu) / Manage Categories. Select the category to edit by clicking the... Read More
Product Listing by Best Value
Added on Mon, Jun 17, 2013
Question: I can‘t find anywhere in the knowledge base that defines what "Best Value" sorting option means. Can you tell what determines "Best Value"? Answer:  You can manipulate the Best Value results by adjusting the item‘s sort... Read More
Adjusting Ecommerce Category Structures
Added on Mon, May 21, 2012
Purpose:   This article details how to change Ecommerce categories in the Counterpoint. Solution:Note: This is only an example using a hypothetical situation, showing step-by-step instructions! In the following example, our merchant... Read More
Defining Categories in the Admin Panel
Added on Fri, Jul 27, 2012
  Purpose: To explain how to manually create and manage product categories using the Manage Categories option in the Admin Panel.     Solution: To open the Manage Categories option, click Catalog (top horizontal menu) / Manage... Read More
Using the Category Editor in Counterpoint
Added on Fri, Dec 21, 2012
Using the Category Editor in Counterpoint Counterpoint: Setup / Ecommerce/ Categories Select the category or sub-category folder you want to work with. NOTE: You cannot add items to categories that contain sub-categories. Adding Items Add one or... Read More
Configuring your Sitemap
Added on Thu, May 24, 2012
Purpose:   To explain how to configure the way your sitemap displays to your customers.   Solution: Browse to System (horizontal top menu) / Configuration. Go to the Catalog section, and then click on the Catalog tab. ... Read More
Changing the Title Bar Text On Category and Item Detail Pages
Added on Tue, Jun 12, 2012
Purpose:   This article will explain how to change the title bar text that appears in the bar across the top of a web browser. The title element of a web page is meant to be an accurate and concise description of a page's content. This... Read More
Making Category Changes to Existing NRO Categories
Added on Fri, Mar 21, 2014
Currently, when it is necessary to change eCommerce categories that have already been published to NRO, there are some steps that must be followed to ensure links from the old category structures correctly redirect to the new eCommerce category... Read More
Allowing Shoppers to Browse by Brand
Added on Tue, May 29, 2012
Purpose: This article will explain how to pass Brand to NRO. Providing Brand is not only beneficial, from a usability perspective, but also is a required attribute in Google Product feed submissions.   Solution:   The default... Read More
Content Only Category Landing Pages
Added on Tue, Nov 5, 2013
Overview: This article will discuss how to create content only category pages in your NRO store. Setting Up the Category in Counterpoint Since categories and links cannot be manually created in the top navigation where categories reside,... Read More
Naming Convention of Ecommerce Categories
Added on Tue, May 29, 2012
Purpose:   This article suggests the Search Engine Friendly way of developing ecommerce categories.   Solution: We recommend that you not name them with all uppercase or all lowercase letters. Title Caps are generally best (where the... Read More
New and Specials Pages
Added on Fri, Mar 29, 2013
Overview: The New and Specials pages in NRO are triggered by flags in Counterpoint. When a product is flagged as New in Counterpoint it will show up on the New page. Likewise with Specials for products flagged on sale. Setting the New Items Flag ... Read More
How to Suppress the Compare Products Feature
Added on Fri, Aug 2, 2013
Overview: This article will present a set of CSS code to suppress all aspects of the compare products feature in NRO.   Suppressing the Compare Products Feature To completely hide or suppress the compare products feature from the category... Read More
Advanced Category Information
Added on Thu, Dec 20, 2012
Working with Category Screen in NRO NRO: Category / Manage Categories   General Information tab   The general information tab defines your category. Information such as Name, URL Key, and Image will be uploaded from NCR... Read More
Custom Sorting Products in Subcategories
Added on Fri, Aug 9, 2013
Overview: This article will discuss how customer sort products when selecting the top level category.   Custom Sort Products in the Top Level Category When viewing the storefront, you select a top level category, and the selection will... Read More
Creating an Ecommerce Category Structure
Added on Fri, Dec 21, 2012
OVERVIEW To show you how to setup successful ecommerce categories for NRO. We recommend that you start with a small group of your bestā€selling items, and then continue to add more items later. The sooner your store is up and running, the sooner... Read More