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Shipping Options in NRO

 

 

NRO Shipping Setup

Shipping Methods

NRO: System / Configuration / Sales / Shipping Methods

Choose the Shipping Rate Method that best fits your business needs:

  • Flat rate shipping
  • Matrix Rates: Weight vs. Destination *see note below
  • Matrix Rates: Price vs. Destination
  • Matrix Rates: # Items vs. Destination
  • Table Rates: Weight vs. Destination *see note below
  • Table Rates: Price vs. Destination
  • Table Rates: # Items vs. Destination
  • Free Shipping
  • Third Party Rates (UPS, USPS, FedEx) *see note below

TIP: Table & Matrix Rates: Price vs. Destination and Third-Party Rates are the most commonly used shipping methods.

NOTE: * The total order weight is based on the total weight of all items being shipped. Each item’s weight is indicated in the Weight field in Counterpoint on the Other tab of Inventory / Items. If third party rates are configured, all items must have a weight greater than zero. If it is not feasible to configure all items with weight, the recommendation is to either use Table or Matrix Rates as your shipping method and to use the Price vs Destination or the #Items vs Destination conditions.

Allow Shipping to Multiple Addresses

Through the NRO Admin Panel, go to System(horizontal top menu) /Configuration/Sales section /Shipping Settings tab /Origin panel. The Options panel setting configures your store to allow multiple shipping addresses. Shipping will be calculated for each
different shipping address.




Flat Rate versus Table Rates versus Matrix Rates versus Third Party Rates

Flat Rate is how it sounds...one flat rate shipping amount for all orders. One method is displayed to the customer and the Flat Rate shipping label can be edited to read how you wish to communicate the shipping method of your choice. Item weight is not required for this shipping method.

Table Rates and Matrix Rates are two similar features in the way that merchants build rows to indicate the tiers of conditions that calculate and display a flat shipping rate while viewing the Cart and during Checkout. Table Rates lets you define a single carrier and then create flat rate tiers based upon the condition you choose (weight, total order amount, number of items). For example, the Table Rate Title might be "FedEx Ground" or the label might be something more generic, such as "3 to 5 business days." For the Weight vs. Destination condition, weights are required for any item that can be added to the cart.

Matrix Rates allows you to identify a carrier by title, such as FedEx, but then offer multiple options such as Overnight, 3 to 5 business days, etc. Please note that identifying the table rate or matrix rate methods by carrier name does not create any kind of integration with the third party service. The only shipping methods that do link into third party rates are the ones under the UPS, USPS and FedEx panels. For the Weight vs. Destination condition, weights are required for every item that can be added to the cart.

Third party rates utilize an API that provides two way communication between the carrier or carriers of your choice and the NRO storefront. As with the other shipping methods, the labels displayed to the customer are editable either through the configuration panel for the third party shipping methods, or by means of the Inline Translation tool. Weights for every item that can be added to the cart are required.

Configuring Flat Rate Shipping

Flat Rate shipping can be enabled under System > Configuration > Sales Section > Shipping Methods > {expand the Flat Rate Panel}
  • Enabled: Set to Yes to enable this method
  • Title: Editable label for the Shipping Methods section of the Cart and Checkout
  • Method Name: The purpose of this editable label it to communicate the shipping method to the customer
  • Type: Designate if the flat rate is calculated per item or for the entire order
  • Price: Indicate the shipping amount to display on the cart and during checkout and to be calculated into the total order amount
  • Calculate Handling Fee: defaults to fixed, but can be set to calculate a percentage based upon the order subtotal. This will not calculate anything, unless a Handling Fee is entered.
  • Handling Fee: Indicate the amount or percentage to add to the total order amount
  • Displayed Error Message: Message to display to the customer if NRO isn't able to calculate a shipping rate
  • Ship To Applicable Countries: Choices are to ship to any country or countries specified in the Ship To Specific Countries setting
  • Ship To Specific Countries: select countries to which you want to ship (hold Control key and click options to select multiple countries)
  • Sort Order: Controls in what order this shipping method will display, if you have enabled multiple shipping options.


  • Configuring Table Rates

    NRO Admin Panel: System (horizontal top menu) / Configuration / Sales section / Shipping Methods tab

    Configuring table rates, requires you to first set options at the global level and then at the store level. In NRO, "global level" means making changes that affect the overall management of your online presence.
     
    "Store level" indicates which of your sites is being configured.

    First, through the NRO Admin Panel, make global changes by accessing the Table Rates panel.
     

    NRO Admin Panel: System (horizontal top menu) /Configuration / Sales Section / Shipping Methods tab / Table Rates panel.

    • Enabled - Set to yes to allow shipping costs to be calculated by table rates.
    • Title - Title allows you to apply a single custom label (typically, the carrier's name) that is visible to the customer that is indicative of the table rates defined in your spreadsheet.
    • Method Name - The single storefront label that is typically the method of the carrier of your choice (examples: Ground, 3-5 business days).
    • Condition - How you want table rates to be calculated. These options will be covered below.
    • Include Virtual Products in Price Calculation - Downloadable content is not supported by NRO, therefore, this field is not applicable and should be set as No.
    • Calculate Handling Fee - If you would like a handling fee, dictate how this will be calculated (Fixed value or percent value).
    • Displayed Error Message - This is the message that will display to your customers, if table rates look up is not available for use.
    • Ship to Applicable Countries - Choose whether you will allow shipping to all countries or to specific countries.
    • Ship to Specific Countries - If Specific Countries is selected in the Ship To Applicable Countries settings, specify which countries to ship to. To select multiple countries, hold down the Ctrl key while clicking upon the countries. Countries can be deselected by applying the same technique.
    • Show Method if Not Applicable - Option whether or not to display this shipping method even if it is not available.
    • Sort Order- The position in your shipping methods list where you want table rates to appear, if multiple shipping methods are enabled. This is a numerical value.

    Once you have your global settings completed on the Table Lookup tab, you will need to switch to store level settings to actually define your table lookup values for your NRO store.

    At the very top left hand side of your admin panel, just below your main menu options, you will a drop down menu labeled Current Configuration Scope. By default, the global settings are listed as Default Config. To switch to your store level settings, click the drop-down menu and click on your main store (Main Website).

    NRO Current Config Scope

    Once selected, the tables rates tab will change to show your global settings, as well as a few new options.

    The Export button will export a template that you can use to help you build the table look-ups in a CSV (comma separated) file. The templates will vary based on your table rate Condition that was set in your Default Config.



    Weight vs. Destination - This condition sets the shipping price based on weight and shipping location.

    Below is an example of what a filled in template for Weight Vs. Destination looks like.


    NRO Table Weight Template

    In column A, the countries to which you want to ship are identified. This column is required even if you only ship to locations in the US.  NOTE: The three digit/character code should be used here. You can find an updated list on the web by searching "country codes."

    Column B is to identify the region or state code. By entering a code here, you will indicate to NRO that you would like to specify a different rate to this state/region. NOTE: You can find an updated list on the web by searching "state codes."

    Column C will allow you to drill down even deeper by identifying individual ZIP or postal codes, which allows you to offer more or fewer shipping options to customers who reside within those zip code ranges.

    Column D allows you to identify your lowest weight threshold for each shipping tier.

    Column E allows you to identify the cost to ship based upon the total weight of the order.

    Price vs. Destination - This condition sets the shipping price based on the sub-total of the order.

    NRO Table Price Template


    # of Items vs. Destination - This condition sets the shipping price based on the number of items in the order.

    NRO Table Item Template

    After configuring your table rates, use the Import feature to import your completed template.


     


    Configuring Matrix Rates

    1. In the NRO admin panel, go to System / Configuration.
    2. Under the Sales tab, select Shipping Methods.
    3. Open the Matrix Rates tab.

    NOTE: Before attempting to configure this panel, you will need to decide the condition used to build your tiers. Below are descriptions of the Matrix Rates conditions.

    Weight vs. Destination

    This shipping method requires that all of the products in your store have weights assigned to them to use. Once all items have weights, you can set up tiered shipping by weight with multiple shipping options. This option is calculated based upon total order weight.

    Price vs. Destination

    This shipping method uses tiered pricing to determine the cost of shipping based upon the State/Region and can also consider the zip code destination. Weights are not required to calculate the shipping charges. Shipping will be calculated based upon tiers built by the order subtotal set in the spreadsheet.

    # of items vs. Destination

    This shipping option will allow you to calculate shipping based upon the total number of items in the order.


    After choosing a condition, a template can be exported from the Matrix Rate table to be used to construct the shipping tiers.

    To export the blank template for the Matrix Rates option, you must change the Configuration Scope to Main Website in order to see the Import and Export options available on the Matrix Rates configuration panel. Choose Export to download a blank template.

    In the top left corner of the NRO Admin panel, change the Current Configuration Scope to Main Website.



    Now, you'll see the Import and Export options on the Table Rates panel.


     
     

    Using Weight vs. Destination


    WARNING: For this option to work you must have weights in all products that will be sold online. Any product without a weight associated with it will not calculate in the shipping charge!

    Matrix Rate by Weight

    These things need to be determined, before building the spreadsheet:

    • decide to which states and countries you will ship
    • decide what shipping options to offer the customer
    • the weight tiers for these shipping options
    • the shipping rate for the tiers defined broken down to the Country, State and possibly Zip Code level
    In the above example, USA and Canada are the countries to which orders will be shipped. There are three shipping options; Post, 2 day, and Delivery. Weight tiers have been created and shipping amounts applied to those tiers. The State/Region and City columns that contain an asterisk will calculate the same rates for any State/Region and City in the USA for the Post and 2 Day shipping methods, with the exception of Memphis, TN. Memphis will have a third option available called Delivery. Canada has been configured to use the same weight tiers, shipping methods and shipping amounts for all of its provinces (State/Region). The asterisk denotes "all." In the delivery type column, a customer facing name for the shipping methods should be entered.

    TIP: When adding the country to your Matrix Rates worksheet, be sure to use the 3 digit country code.  You can find an updated list on the web by searching "country codes." Same can be found for States/Provinces/Territories by searching the web.
     

    Using Price vs. Destination

    Price vs. Destination uses the order subtotal to create the tier shipping amounts.

     
     

    Using # of Items vs. Destination File

    Items vs. Destination uses the total number of items in the cart to create the tier shipping amounts.
     
    Item vs Destination


    Uploading Your Rates

    Once you have selected your appropriate shipping configuration, and configured your rates, you will need to upload the file.
     
    WARNING: Only .csv files can be uploaded into the NRO manager.
    In the NRO admin panel, go to System / Configuration.
    1. In the top left corner, change the Current Configuration Scope to Main Website.

     

    1. Under the Sales tab, select Shipping Methods and open the Matrix Rates tab.
    2. Click the Choose File button next to Import File.
    3. Browse your computer to where your file is located.
    4. Select the file and choose Open.
    5. Save your Changes and the file will be saved to your NRO store.
    After uploading the spreadsheet, the Matrix Rates admin panel settings need to be configured.
    • Enabled: Set to Yes to enable this method
    • Title: Title allows you to apply a custom label (typically, the carrier's name) that is visible to the customer that is indicative of the multiple shipping methods (ground, 3 to 5 business days, etc) defined in your spreadsheet.
    • Condition: One of three available shipping options configurable in this shipping method.
    • Use Numeric Zip Code Ranges: If you use zip code ranges in your file to leverage different shipping fees this should beYES. If not, leave atNO.
    • Free Shipping Promotions: Enable if you want to use this shipping method in conjunction with promotions that offer free shipping. Free Shipping will apply to the entire cart.
    • Only Display Free Shipping: Change to Yes, if you want to always offer free shipping for this method.
    • Free Shipping Display Text: Editable text to be displayed on the cart / checkout page when free shipping is applicable to an order
    • Minimum Order Amount For Free Shipping: Minimum amount you want on an order to trigger the free shipping option. (If applicable)
    • Include Free Shipping Items in Rate Calculation: Yes, if you want items that qualify for free shipping to to also be used to for rate calculation
    • Include Virtual Products in Rate Calculation: Virtual products are not supported without a customization.
    • Calculate Handling Fee: How to apply handling fees to your order. Options are Fixed (flat dollar amount) or Percent of the order subtotal
    • Handling Fee: The handling fee or percentage to be applied to the order
    • Ship to Applicable Countries: Allow shipping to all Countries or selected Countries
    • Ship to Specific Countries: Only applicable if you selected Specific Countries in Ship to Applicable Countries. (Ctrl+click to select multiple countries)
    • Show Method if Not Applicable: Yes will display the error message configured in the Displayed Error Message field.
    • Displayed Error Message: Type the message you want to display on the check-out page if an error occurs with this shipping option.
    • Sort Order: The order in which this shipping option should appear on the cart and in checkout, if there are other shipping methods enabled.

    TIP: When you upload a new file, it is recommend you test that your shipping is working correctly by placing items in your cart test different ship to cities, states and zips.

    Shipping methods Flat Rate, Matrix Rates, Table Rates and Free Shipping will export to NCR Counterpoint and import into the Domestic Standard field under the same Ship Via code mapped into the Ecommerce Control file. The literal method chosen online by the customer will appear in the order header of the order export file. With some additional mapping in the Ecommerce control file, the method chosen online will import into an Alphanumeric profile code that will display the actual shipping method name. This can be viewed under Ticket Functions > Profile Code. The last pieces of configuration are to map your Ecommerce Control file to accept the shipping method that your customer chose online and also to enable an alphanumeric profile code into which this method will import. You could also ask your Counterpoint partner to make the field print off on your picking tickets and invoices.

    To do this in Counterpoint, go to Setup > Ecommerce > Control. On the Ship-via tab, map the Domestic Standard option to a Ship-via code. We recommend that you create a new ship-via code and call it something indicative of its purpose. For example, you might want to call it "Matrix Rate or Other" and then give it a description of "refer to ticket profile codes." Save your changes and close the Ecommerce Control file.



    After creating and mapping the ship via code into the Domestic Standard box, it's time to set up the Alphanumeric profile code into which the shipping method chosen online will import. To do this, go to Setup > System > Quick Setup. On the Point of Sale tab, enable the first available Alphanumeric Profile code and give it a display label that is helpful, such as "NRO Shipping Method."



    The last step is to map this new Alphanumeric Profile Code into the Custom tab of the Ecommerce Control file. To do this, in Counterpoint, go to Setup > Ecommerce > Control. On the Custom tab, map the NRO Shipping Method profile code into Custom order fields destination Alpha-1:


    Now, after the order is imported into Counterpoint, the shipping method is viewable under Ticket Functions > Profile Code:





    As mentioned previously, your Counterpoint partner could make this field print off onto your Picking Tickets and Invoices.


    TIP: * There are several extensions in our extras store that can help you refine your Table and Matrix rates shipping needs. For example, if you need to exclude specific items from promotional free shipping, if you need item specific shipping amounts or if you need to apply item surcharges, we have extensions that can help you achieve the end result you seek. Please visit our extras store and view our shipping extensions by following this link: http://extras.nrostores.com/nro-extensions/shipping.html


    Configuring Third-Party Rates (UPS, USPS, Fedex)

    Third-party rates are based on the item weight. Item weights are defined defined in NCR Counterpoint and then published to NRO. Item weights are entered for each item into the Weight field within the item record under NCR Counterpoint > Inventory > Items > Other tab. Sometimes, actual weights aren't truly accurate for third party rate calculation because the product is oversized. UPS and FedEx recommend using something called dimensional weight, when it isn't possible to pass the dimensions to them. Searching the web using the phrases, "dimensional weight UPS" and "dimensional weight FedEx" will provide online articles that explain how to calculate dimensional weight.

    There are extensions in our extra store that can help you with difficult shipping scenarios, too. Please visit our extras store by following this link: http://extras.nrostores.com/nro-extensions/shipping.html


    Shipping Origin

    Shipping Origin is the primary fulfillment location from which ecommerce orders will be shipped, via third party shipping. NCR Retail Online does not support multiple shipping origins or the ability to calculate a rate based upon shipment from a vendor's warehouse. For third party rates to work, the shipping origin needs to be defined.

    Through the NRO Admin Panel, go to System(horizontal top menu) /Configuration/Sales section /Shipping Settings tab /Origin panel.

    To establish the "Ship From" information that will be used by the carriers (if you've selected UPS, USPS or FedEx as your shipping methods) to calculate shipping amounts, enter the appropriate data into all of the available
    fields.

    The Options panel setting configures your store to allow multiple shipping addresses. Shipping will be calculated for each different shipping address. To allow customers to ship to multiple addresses from one cart, set Allow Shipping to Multiple Addresses to Yes.
    Shipping Settings

    If you have established special contract rates with UPS or FedEx, you can configure NRO to work with your own rates instead of the default rates.

    Configuring UPS Non-Contract Rates

    NRO: System / Configuration / Sales / Shipping Methods /UPS panel

    As an example, we will cover the settings of the UPS tab using non-contract rate settings.

    • Enable for Checkout - To enable this method, choose Yes.
    • UPS Type - select United Parcel Service for non-contract rates
    • Title - Leave as the default, or edit the label that displays in the storefront.
    • Gateway URL - This is the API gateway URL that NRO will use to communicate with UPS. It is not necessary to edit this URL.
    • Package Request Type -
    • Container- Indicates the style of packaging you will be using for shipment.
    • Destination Type - Most merchants leave this as Residential.
    • Weight Units - choose your weight unit (most US merchants choose LBS).
    • Maximum Package Weight - The maximum weight of a shipment allowed by the carrier
    • Pickup Method - The method by which UPS will pick up packages from your business indicated within your UPS account.
    • Calculated Handling Fee - This determines how to calculate handling fees in your store (Fixed or Percent).
    • Handling Applied - How handling fees are applied (Per Order or Per Package).
    • Handling Fee - The amount that will be added shipping for a handling fee. Can be entered as a value (Fixed Handling Fee) or as a percent value (Percent Handling Fee).
    • Allowed Methods - Allows you to indicate the shipping methods you will offer to your customer.
    • Free Method - Sets which shipping method will be considered free shipping. This option can be changed to None if you do not want a free shipping method in your store.
    • Free Shipping with Minimum - Can be enabled if you want to offer free shipping based on a minimum purchase amount.
    • Minimum Order Amount for Free Shipping- Set the minimum order amount required before free shipping is applied.
    • Displayed Error Message - Your site will display this message when UPS is not currently available as a shipping method.
    • Ship to Applicable Countries -This can be set to all countries or specific countries.
    • Ship to Specific Countries - If you set the previous option to specific countries, you can use this section to select the countries you will allow shipping to. To select multiple countries, hold down the "Ctrl" key on your keyboard and use your mouse to click on the countries you want.
    • Show Method if Not Applicable -Use this selection to show or hide shipping methods you do not offer.
    • Debug - leave this as no
    • Sort Order - A numerical value used to indicate where in a list the UPS shipping method will appear.

     

     

    NRO: System/Configuration / Sales / Shipping Methods / UPS

    If you have established contract rates (or‘Account-Specific Negotiated Rates’) with UPS, you can configure NRO to work with our own rates instead of the default UPS rates. Learn more about Account-Specific Negotiated Rates on the UPS website.

    UPS Account Information

    Before you can configure NRO to work with your UPS contract rates, you must

    establish a My UPS account online and obtain the following information from UPS:

     

    UPS Account Information

    Description

    UPS AccessLicense #

    The access key provided by UPS that allows NRO to access your UPS contract rates. Learn how to obtain your access key below.

    UPS User ID

    The login ID associated with your My UPS account.

    If you have not yet signed up for a My UPS account, visit the UPS website: https://www.ups.com/one-to-one/register.

    UPS Password

    The password you created when you set up your MyUPS account.

     

    Obtaining Your UPS Access License Number (Access Key #)

    If you have not yet signed up for a MyUPS account, visit: https://www.ups.com/one-to-one/register.

    To obtain your UPS Access Key#:

        1. Log into your My UPS account at www.ups.com:
        2. Select Support / Technology Support from the menu bar:
     
        1. Select Developer Resource Center / UPS Developer Kit from the left navigation:
     

     
        1. Select Request an access key under "How to Get Started”:
     

     
        1. Enter your contact information if prompted and select the Request Access Key button to continue. Your Access Key is displayed at the top of the Confirmation page. You will also receive an email from UPS containing your access key. Save your access key in a secure location. This is the UPS Access Key # you will enter when configuring your UPS contract rates in NRO.
     



    Now, to configure UPS contractual rates into your NRO store, To configure NRO to work with your UPS contract rates,select the UPS type of United Parcel Service XML.


    Configuring FedEx Contract Rates

    NRO: System / Configuration / Sales / Shipping Methods

    If you have already established a FedEx account, you can configure NRO to work with your negotiated FedEx rates.

    To configure NRO to work with your FedEx account, select System / Configuration / Sales / Shipping Methods and enter your FedEx account information on the FedEx tab:

    FedEx Account Information


    Before you can configure NRO to work with FedEx, you must obtain the following information from FedEx:
     

    FedEx Account Information

    Description

    Account ID #

    The account number provided by FedEx when you created your FedEx.com account.

    Key #

    The authentication key provided by FedEx that allows NRO to access your FedEx shipping rates. Learn more about obtaining your authentication key in the following section.

    Meter Number

    The meter number provided by FedEx. Learn more about obtaining a valid meter number in the following section.

    Password

    The production password generated by FedEx that’s used for accessing your rates. This is NOT the same password used to log into your FedEx account. Learn more about obtaining your password in the following section.

     

    Obtaining Your FedEx Account Information

    If you have not yet signed upfor a FedEx.com account, visit: http://www.fedex.com/us/oadr/.

    You must also register for a FedEx Web Services Account. When you register for the FedEx Web Services Account, you must provide the account number from your FedEx.com account.

    To obtain your FedEx account information:

        1. Log into your FedEx account at www.fedex.com:
        2. Select Learn / Developer Resource Center from the menu bar:
     

     
        1. Select Technical Resources / FedEx Web Services for Shipping / Move to Production from the left navigation:
     

     
        1. Click on Obtain Production Key at the bottom of the Move to Production page:
     

     
        1. On the FedEx Web Services Production Access registration screen, use the following values:

        1. Accept the licensing agreement and enter your contact info and developer info (if applicable).
        2. Your Authentication Key (FedEx Key #) and Meter Number (FedEx Meter #) are displayed at the bottom of the Confirmation page. You will also receive an email from FedEx containing other necessary information. Save your authentication key and confirmation email from FedEx in a secure location. NOTE: The authentication key is only visible online and will not be included in the confirmation email from FedEx.

    Configuring USPS

     

    System > Configuration > Sales > Shipping Methods > USPS

    The United States Postal Service is the independent postal service of United States government, offering domestic and international shipping services by land and air. This article provides step-by-step instructions for setting up the USPS shipping method.

    For field descriptions, see Configuration: Shipping Methods - USPS

    *NOTE:  Our developers applied for a USPS Web Tools account and the credentials for that account are part of all newly provisioned stores. It is not required that you complete Step 1. However, if you would prefer not to use the account established by our developers (no known benefits to doing this), you can follow the steps outlined in Step 1 to obtain your own USPS Web Tools account. 

    Step 1: Open a Shipping Account

    1. Open a USPS Web Tools account. After you complete the registration process, you will receive your User ID and a URL to the USPS test server.
    2. You can skip the testing phase, and contact their Internet Customer Care Center to request immediate activation to the production server. The ICCC will validate your store, and send you the URL to the production server.

      To learn more about USPS Web Tools, see their Ecommerce API Technical Guides.

    Step 2: Configure Your Store

    1. From the Admin panel, select System >Configuration.
    2. In the Configuration panel on the left, under Sales, click Shipping Methods.
    3. Click to expand the USPS section. Then, do the following:
      1. Set Enabled to Yes.
      2. The Gateway URL is needed to access USPS shipping rates. The field is preset by default, and normally does not need to be changed.
      3. Enter a Title for this shipping method that will appear during checkout.
      4. Enter the USPS Web Tools API user ID and Password (This step is only necessary if you choose not to use NCR's Web Tools account information)
      5. Set Container to the type of packaging usually used to ship products ordered for your store.
        Special note: Despite the several options, USPS only will work, if you choose the Variable Container type.
        Options include:
        • Variable
        • Flat-Rate Box
        • Flat-Rate Envelope
        • Rectangular
        • Non-Rectangular
      6. In the Size list, select the option that describes the typical package shipped from your store:
        • Regular
        • Large
        • Oversize
      7. Set Machinable to one of the following:
        • Yes: If your typical package can be processed by a machine.
        • No: If your typical package must be processed manually.
      8. Enter the Maximum Package Weight that you will ship by USPS. By default, this field is set to 70. You can leave the value as it is unless you have special arrangements with USPS.

    Note: Consult your shipping carrier for maximum supported shipping weight.

      1. In the Calculate Handling Fee list, select one of the following methods:
        • Fixed Fee
        • Percent

    The handling fee is an additional charge that is added to the shipping cost. It is optional and not shown to the customer.

      1. In the Handling Applied list, select one of the following methods:
        • Per Order
        • Per Package
      2. In the Handling Fee field, enter the handling fee value either a fixed amount or percentage depending on which you selected in Calculate Handling Fee field.
      3. In the Allowed Methods list, select each USPS offered to your customers. The methods will appear under USPS during checkout. (Hold the Ctrl key down to select multiple options).
      4. Set the Free Method list to the method you want to use for free shipping. You may also select None.
      5. Set the Free Shipping with Minimum Order Amount to one of the following:
        • Enable: To provide free shipping for orders that meet the minimum monetary amount specified.
          Then, in the field below, enter the Minimum Order Amount for Free Shipping.
        • Disable: To not provide free shipping based on a minimum order amount.
      6. The Displayed Error Message text box is preset with a default message. You can either leave this message or you can type the message you want your customers to see if USPS shipping becomes unavailable.
      7. Set Ship to Applicable Countries to one of the following:
        • All Allowed Countries
        • Specific Countries

    If applicable, set Ship to Specific Countries to each country where your customers are allowed to ship by USPS. (Hold the Ctrl key down to select multiple options).

      1. Set Show Method if Not Applicable to one of the following:
        • Yes: To list all USPS shipping methods to customers, regardless of their availability.
        • No: To list only the methods which are currently available.
      2. Set Debug to Yes to create a log file with the details of all USPS activity relatted to your store.
      3. In the Sort Order field, enter a numeric value to determine the order in which USPS shipping method appears in the list with other shipping methods during checkout. The highest value is 0, which will put it at the top of the list.
    1. When complete, click the Save Config button to save your settings.

     

    You will receive an email within 24 hours containing your unique Web Tools User ID and instructions for next steps. Once you receive your User ID, you can begin your Web Tools API integration.

    Please note that additional permission is required for Address Information APIs. If you wish to use these tools, please register your Web Tools User ID at:https://www.usps.com/business/webtools-address-information.htm.

    The Address Standardization, City/State Lookup, and ZIP Code Lookup APIs are only available with special permission and upon program office review to ensure they are used in conjunction with U.S. Postal Service package shipments only. You can apply online, here: https://secure.shippingapis.com/registration/ .

    If you do not receive your email within 24 hours of registration, please contact our Internet Customer Care Center at uspstechsupport@esecurecare.net.

    Associate Ship-Via Codes with Shipping Methods

    Counterpoint: Setup / Ecommerce/ Control
     

    The Ship-via tab maps the ship-via codes in Counterpoint to the different delivery methods available for NRO orders.


    If you're using one or all of the third party shipping methods, enter the ship-via code that corresponds to each shipping method that you want to use for online orders. You don’t need to enter a ship-via code for shipping methods that you will not use in your online store.

    If you're using Flat Rate, Matrix Rates, Table Rates and/or Free Shipping, you must map a generic ship via code into the Dometic Standard field. It is important that the label of this code be generic, such as "MATRIX" or "OTHER." This is because ALL shipping options for these methods chosen online are going to import into this single Ship Via code. Please refer to the instructions under the section labeled Viewing the Shipping Method Chosen Online Within Your Point of Sale.



    Click here to watch our training video that explains how to configure the Ship Via tab:


     

    NOTE:Ship-via codes must first be defined in Counterpoint using Setup / System / Ship-via Codes (only ship-via codes that are marked as Valid for customer are eligible). Refer to the Counterpoint documentation for more information.

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