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Notice to Gmail, Hotmail, Yahoo and AOL Email Users

This message is for all users of NCR Counterpoint Retail Apps who have a Yahoo or AOL email address.

Yahoo and AOL have recently made changes that are causing problems for users of their email services. Put simply, they are using a technology called DMARC to inform the internet that any email with a "From” address of their customers can only come from their servers. What this means to you is that if your provider is Gmail, Hotmail, Yahoo, or AOL and you use those domain email address as the "From” address in NCR Customer Connect, NCR Retail Online or NCR Counterpoint Online, your emails will be rejected by most mail servers on the internet.

This is not something we have control over. It is the result of a decision originally made by Yahoo and AOL in an attempt to control email spoofing (aka phishing). Many of the larger email service providers are adopting this same policy. It has the unfortunate side effect of bouncing legitimate email sent by the real account holder in any 3rdparty application..The following article from MarketingLand.com contains details about this change:http://marketingland.com/aol-fights-email-spoofing-dmarc-policy-change-81301.

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