Home » Categories » Multiple Categories

Creating Customer Specific Pricing


This article will show you how to set up customer specific pricing by group. This will function like member pricing for your ecommerce store. It is important to note that all customers who wish to receive customers discounts of this tpe MUST be logged into an account  to receive them. Guest customers will not qualify for this type of discount.


Counterpoint Setup

Before the promotion for the customers can be set up, there should a customer category created just for customers who will get this discount.
  1. In Counterpoint browse to Customers > Customers.
  2. Open a customer record who should get the discount.
  3. Click the magnifying glass next to Category down on the bottom left of the screen.
  4. Choose to add a new category. (This can be skipped if you already have a customer category you want to use.)

  5. Give the category a name and then fill in a description for it.

  6. Click save.
  7. Choose the newly created category from the list and click OK.

  8. Save the customer record.
  9. Now do this for any remaining customers that need to have the discount applied to them.
  10. When you have finished assigning customers to categories for your promotion, then run a publish to push the updated information into NRO.

NRO Promo Setup

  1. along the top of your NRO admin panel browse to Promotions > Catalog Price Rules.
  2. Add New Rule.

    TIP:For this example we will say the customers belonging to the MEMBERS category get 15% all everything but on sale items and memberships.

  3. Set your Rule Information tab just like this.

  4. Next, set up your Conditions tab as such.

    TIP: By telling the system that the category is not that of Members, we are setting the system to ignore only the category we have specified for the discount. Special price does not contain "." means that if the special price field contains a value it will be excluded. the period represents the decimal place in a dollar amount and will only be populated if Counterpoint has the item on sale.

  5. Lastly, set up your Actions tab.

Test your new discount. It should look similar to below.

Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
Updating the robots text file
Added on Mon, Jan 12, 2015
Setting up a Buy 1 Get 1 Free Promo Code
Added on Mon, Oct 6, 2014
Ratings and Reviews
Added on Thu, Oct 4, 2012
Using Attributes for Price Rules
Added on Thu, May 9, 2013
How do I set up web only pricing?
Added on Fri, Sep 21, 2012
Setting up Google Sitemaps
Added on Wed, Jun 3, 2015
What is VAT, and why do I see a VAT message when a shopper creates a new account?
Added on Mon, Jul 21, 2014
How to configure CAPTCHA settings
Added on Fri, Jul 10, 2015
Changing the Contact Us Email Address
Added on Thu, May 17, 2012