Retail Hosted Apps: Help Center

For NCR Retail Online (NRO), CPOnline, and NCR Customer Connect

Emergencies includes entire site is down, customers can't check out, etc.

Chat Online with an NRO Support Agent

Technical Support

CONTACT US
Ask A Question: support.retailapps@ncr.com
Hours: Mon - Fri 8am to 6pm (Eastern)
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NRO Online Help: Knowledge Base
How-to Videos: Watch and learn
Suggest a Feature: NRO User Voice

For product news, software releases, how-to’s, ideas, and more
News Announcements
News & Announcements
Several customers affected by issues with nightly maintenance | Posted on: Fri, Mar 3, 2017 at 2:30 PM
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Recently Added Articles RSS Feed
Counterpoint data not uploading to Customer Connect
Added on Tue, Jun 6, 2017 at 11:45 AM in Alerts
Setting up Two Factor Authentication
Added on Mon, Jun 5, 2017 at 3:53 PM in Alerts
Free Shipping for A Set Number of Particular Items
Added on Wed, Jan 4, 2017 at 11:53 AM in Alerts
After Changing Only X Threshold Items Are Missing From Site
Added on Wed, Sep 28, 2016 at 3:08 PM in Alerts
How do I close my NCR Retail Online Store?
Added on Wed, Sep 14, 2016 at 11:10 AM in NRO Online Help
Credit Card Validation Error Messages In SecurePay
Added on Fri, Sep 2, 2016 at 2:00 PM in Payment
CMS Block not displaying
Added on Thu, Sep 1, 2016 at 11:09 AM in Payment